Refund Policy

Last updated: January 12, 2026

Thank you for shopping with AllFit. We aim to provide a smooth, transparent, and satisfying shopping experience. This Refund & Return Policy explains how returns, exchanges, and refunds are handled for purchases made through our website.

Returns & Exchanges

We accept returns and exchanges under the following conditions:

Eligibility Criteria

The product must be unused, uninstalled, and in the same condition as received

Original packaging, accessories, manuals, and tags must be intact

Return or exchange request must be raised within 7 days of delivery

Non-Returnable Items

The following items are not eligible for return or exchange:

Products damaged due to customer misuse or improper installation

Items with missing packaging, accessories, or visible signs of use

Clearance / final sale items

Customized or made-to-order products

How to Request a Return or Exchange

To initiate a return or exchange, please contact us with the following details:

Order Number

Reason for return or exchange

Clear images or video (mandatory for damaged, defective, or incorrect items)

Our support team will guide you through the next steps once your request is reviewed.

Refunds

Once your returned item is received and inspected:

If Approved

Refund will be issued to the original payment method

Refund processing time: 5–10 business days, depending on your bank or payment provider

If Rejected

The product will be shipped back to your registered address

No refund will be issued

Late or Missing Refunds

If you have not received your refund yet:

Check your bank account

Contact your bank or payment provider

If the issue persists, please contact us via email for assistance

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, please notify us within 48 hours of delivery along with clear images or video proof.
Requests received after this window may not be accepted.

Return Shipping Costs

Return shipping costs are borne by the customer

In case of defective or incorrect products, return shipping will be covered by us

Original shipping charges (if any) are non-refundable

Exchange Requests

Exchanges are subject to product availability

If the requested product is unavailable, we will offer:

A refund, or

Store credit, as per your preference

Contact Us

For any return, exchange, or refund assistance, please reach out to us:

Trade Name: allfits.shop

Brand: AllFit

Owner Name: Shaikh Arif Mushtaque Ahmed

Email: allfit356@gmail.com

Mobile: +91 82865 65485

Address: Room No E-82, Unity Apartment CHS LTD, Malad west, Baf hira nagar, near fire brigade, Mumbai, PO: Kharodi, DIST: Mumbai, Suburban, Maharashtra - 400095